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Terms & Conditions

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept PayPal as the only form of payment.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Schedule

We normally send your order to you within 14 working days but during busy periods this can increase to 28 working days.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security

All payments will be handled by PayPal, to view PayPals privacy policy and legal agreements please click here.

Postage

Postage to Ireland, Northern Ireland and the following postcodes (HS1-9, IV1-3, 10-32, 36, 40-56, KA27-28, KW1-17, PA20-49,60-78, PH17-26, 30-50, ZE1-3) will cost more.

Reaching Us

We can be contacted on 01482 229751. Our office opening hours are 9.30 am to 5.30 pm Monday to Friday (excluding bank holidays). You can also email us at info@yourperfectcanvas.com

Privacy Policy

Your Perfect Canvas do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of your cart order number. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to benefit from the features that use cookies. Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Disclose information to third-parties for goods delivery purposes

d. We may at our discretion allow carefully chosen partners to offer you products or promotions through their websites and emails systems.  If you wish to opt out of this, please unsubscribe from all emails and contact us at info@yourperfectcanvas.com.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at Legislation.gov. All products must be returned to us if their are any issues surrounding the products within 14 days of dispatched.  Personalised products cannot be returned unless they are defective.  Personalisation includes photos and/or text provided by you, the customer, on the final printed product.

Copyright

When uploading an image, you agree that you are the copyright holder of the image or you have written permission to use the image for printing.

Photos

Your photos are stored in object based storage that we control. The directories are anonymised to prevent browsing.
Your photos are stored for up to a week if you upload and don't subsequently order.
Your photos are stored for 6 months if you upload and then order to allow us to edit, or reprint your order.
If you use the Facebook plugin, only those photos you choose to use in our products will be transferred to our storage.

What cookies do we use?

Strictly necessary cookies - we use these to securely track  logins and purchases.  The website wouldn't work properly without these

Google Analytics  - so that we know how the site is being used.

Name of Cookie

Type of cookie

Session or Persistent?

Purpose

PHPSESSID

Functional

Session

Allows you to log in and purchase and other essential functions

XSRF-TOKEN

Functional

Session

Used to track background website functions

_ga, _gat

Performance

Persistent

Used to track website usage

_gid

Performance

Session

Used to track website usage

currency,language,upload_id

Functional

Session

Used to track website usage

DSID, IDE (DoubleClick)

Performance

Session

Used to track the performance of advertising

fr (facebook)

Functional

Session

Used to track website usage

pc_push_subscription, pushconnect_session (pushconnect)

Functional Persistent Used to enable push messaging, or store your push messaging preferences